If attempting to pay with two payment methods (for example, attempting to process through a gift card such as a Visa or MasterCard gift card) and a credit card, the system is set up so only one payment method may be used; however, a store credit code and payment method (such as a credit card or Paypal) may be processed.
If attempting to use a gift card such as a Visa or MasterCard gift card, please ensure the card is registered under your name as well as your billing address. This may assist in the card processing. However, the processing of any gift card outside of major credit cards (Visa, MasterCard, etc.) or Weber's Gift Card code is up to the discretion of the credit card processor.
If you have any additional questions, please feel free to contact our Customer Experience Team and they are happy to assist. Thank you.