I received or ordered the wrong item. What do I do?

We apologize if you did not receive the correct pieces.  Please go to our Return Portal to process through a return for the items you should have received.  Once you select the pieces, please click on exchange. This will provide an opportunity to note the item(s) you should have received and the item you received.  Once completed, a confirmation email will be sent with a prepaid shipping label to ship the piece(s) back.  After the item(s) are received in the warehouse, the correct pieces will be shipped out.

If you run into any questions during the process, please feel free to contact Customer Experience and they are happy to assist.  Thank you.


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