Thank you for your recent purchase with Weber's Premier Leather! Please provide our warehouse 24 to 48 business hours to process your order. Please note that the warehouse will be closed on major holidays and available on the next open business day. Hours of operation for the warehouse are:
Monday through Friday
9 am to 4 pm
Please feel free to review our Shipping Policy provided below. If you have not received notification for shipment within the time frame noted and stated within the policy, please contact the Customer Experience team and they are happy to help look into this further. Thank you.
Orders with standard shipping received before 11:00 am CST will ship the same day (not including weekends or US holidays). Standard ground orders received after 12:00 pm noon CST will ship the following open business day.
Orders received on weekends will ship the following Monday (exceptions of holidays). During the peak season, it is possible orders will take 2 to 3 business days to ship. All purchases are filled and shipped in the order received.
Once your package has been prepared to ship, you will automatically receive a tracking confirmation email. Progress may be checked anytime after 5:30 pm CST once your confirmation is received. Please be sure to check your junk/spam folder if you are unable to locate your tracking information in your inbox.
All packages ship USPS.
TWO DAY SHIPPING
Two-day shipping is available for continental US orders placed before 10:30 am CST, shipping the same day, delivering on the second business day from the purchase date. Orders placed after 10:30 am CST will not ship until the following open business day (not including weekends or US holidays). Two-day delivery is not available to P.O. Boxes.
If shipping to a P.O. Box, your package will ship FedEx Economy Shipping.
As a thank you, free standard shipping (FedEx Economy Shipping) is offered on orders exceeding $50 USD or more.
Shipping charges may be subject to sales tax, dependent on the tax laws of the state the order is being shipped to.
As these policies change and additional details become available, we will update this page.
If you have any additional questions about your order or the shipment method, please reach out to the Customer Experience team, and they are happy to assist. Thank you.