How do I process a return?

In need of a return?  Please process your return through our Return Portal. Once the information is entered, you will receive a confirmation email with a prepaid shipping label.  After we receive the piece(s) back in the warehouse, we will complete the return based on your selection - exchange, refund, or store credit.  If selecting refund or store credit, you will receive a confirmation email with the transaction information for your return or an email with the store credit code to be used on your next purchase.  Please provide up to 10 days for the transaction to process.

If returning more than one order, please complete a return for each order.  Print all prepaid shipping labels and include the unused labels in the box with the returns.  Not including all prepaid shipping labels may delay your return process.

*If you did not receive an email notification, please check your spam mail as emails may filter there.

If you have any questions, please feel free to contact Customer Experience.  They are happy to help!  Thank you.


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