Need some help?

• Our Story
• What we do; Who we are!

• How do I become a wholesale dealer for Weber's Premier Leather?

• What colorway options are available for your wallets?

• How do I care for my leathered goods?

• I need to cancel my order. What do I do?
• I received or ordered the wrong item. What do I do?
• When will my order ship?
• Where is my order confirmation?
• Where is my tracking number?

• What payment option(s) can I use to pay for my order?
• Why can't I add two payment methods?
• Why won't my payment go through?

• Dynasty Collection
• Pursuit Series
• Wildlife Collection

• Weber's Leather Design
• Weber's Leather Quality
• Weber's Premier Leather
• What grade of leather is used for your wallets?
• What process is used to make your wallets?
• Will my colored wallet bleed if it gets wet?

• How do I process a return?
• How long will my return take?
• I need a prepaid shipping label.
• I need to change my return method?
• What is your exchange policy?
• What is your refund policy?
• What is your return policy?

See all articles in RETURN & EXCHANGES →

• How do I receive notifications for upcoming sales or new items?
• I cannot get my code to work?
• May I have a discount code?
• My discount code did not apply. Can I get a refund on the difference?

• Can I change or cancel my order once it is placed?
• Do you ship internationally?
• How can I track my package?
• I did not receive my order. What do I do?
• What is your shipping policy?
• Where can I find information on shipping costs and times?

• How can I contact Customer Experience?
• How do I receive notifications from Weber's Premier Leather?
• How do I unsubscribe from the Weber's Premier Leather email notifications?
• I cannot find a phone number for your company. How can I reach Customer Experience?

• My wallet needs repaired. What do I do?
• What is your Warranty Policy?